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demand management

A study of short-stay emergencies

A study of short-stay emergency admissions points to dark compromises in A&E departments.

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demand management

Demand management

Who can manage the demand for healthcare? GPs can. But who else?

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demand management

Does cutting long-waits cause a jump in demand?

Long-waits were sharply reduced under the last Labour Government. Did GP referrals spike as a result? Maybe.

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demand management

GP commissioning

All GPs are commissioners, whether they think of themselves like that or not. How can they commission better? And what can their PCT do to... Watch the video

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demand management

Minimum waiting times, and hopelessness

The Co-operation and Competition Panel report that minimum waiting times are widespread. Why are minimum waits the wrong approach? And what is realistic?

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demand management

Referral management: don’t second-guess GPs

A good report from the King's Fund says that referral management centres don't work, but review and audit of GP referral practice does.

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demand management

What is “demand”?

What is demand? Not the same as activity, anyway. But neither is it the same as the healthcare needs of the population.