These buttons use cookies: Learn More

Placeholder

booking patients

18-weeks targets push pressured Trusts into perverse patient scheduling

How the old admitted and non-admitted targets pushed 58 per cent of pressured Trusts into perverse patient scheduling in 2013-14.

Placeholder

booking patients

A convincing picture – the power of visualisation

Are Board performance reports intended to stimulate minds, or put them to sleep? A powerful visualisation can almost make change inevitable.

Placeholder

booking patients

Consultation: adjusting for the gap between actual and calculated waiting times

We are consulting on a possible change to the way Gooroo Planner calculates waiting times, with the aim of bridging the gap between actual and... Watch the video

Placeholder

booking patients

Details emerge on England’s 18-weeks overhaul

The latest guidance is massively simplifying the rules on 18 week waits. There is now a huge opportunity to do the same for local waiting... Watch the video

Placeholder

booking patients

Follow-up outpatients and the clinical harm of delay

Everybody agrees that clinical priorities should come first. Why does this principle break down when it comes to follow-up outpatients?

Placeholder

booking patients

Gooroo Research Paper: How many urgent slots?

How many appointment slots should you hold back for urgent referrals?

Placeholder

booking patients

Gooroo Research Paper: The causes of disruption

Aside from good booking practices and cutting the number of patients waiting, there is plenty you can do to reduce disruption (and therefore waiting times)... Watch the video

Placeholder

booking patients

Gooroo research: the best booking tactics

What's the best way to book elective patients into theatre or clinic slots? Is 100% capacity utilisation possible? Is partial booking better? etc...

Placeholder

booking patients

Gooroo user groups for East Midlands and Scotland

Gooroo user groups are being set up for the East Midlands and surrounding areas, and in Scotland. If you're already using Gooroo, or thinking about... Watch the video

Placeholder

booking patients

How common is late validation of elective waiting lists?

There is suspicion that some hospitals might have deliberately delayed waiting list validation in order to game the 18 week target. But the evidence suggests... Watch the video