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The new Operating Framework and 18 week waits

  • December 21st, 2010

  • by Rob Findlay

The waiting time target remains 90 per cent within 18 weeks RTT for admitted patients, enforced through the contract. But it takes a bit of work to find that out.

Shorter waits, whatever your waiting list

  • December 14th, 2010

  • by Rob Findlay

A new video shows how waiting times can be slashed, even if the number of patients waiting stays the same.

What is “demand”?

  • December 7th, 2010

  • by Rob Findlay

What is demand? Not the same as activity, anyway. But neither is it the same as the healthcare needs of the population.

Respecting urgency while struggling with 18 weeks

  • November 30th, 2010

  • by Rob Findlay

What happens to the care of urgent patients when hospitals struggle with the 18-week waiting time target?

Planning: coping with data errors

  • November 23rd, 2010

  • by Rob Findlay

How to fix missing and inaccurate data automatically, and ensure next year's planning is built on firm foundations.

Gooroo Research Paper: The causes of disruption

  • November 16th, 2010

  • by Rob Findlay

Aside from good booking practices and cutting the number of patients waiting, there is plenty you can do to reduce disruption (and therefore waiting times) at very little cost.

Calculating waiting times

  • November 9th, 2010

  • by Rob Findlay

What waiting time target can you achieve? It's a simple question, but it turned out to be surprisingly hard to answer.

Powerful data handling with Planner’s Update button

  • November 2nd, 2010

  • by Rob Findlay

You keep different kinds of data in different places? No problem. Gooroo Planner will put it all together for you, more powerfully than you might believe.

Spreadsheets, errors, and NHS planning

  • October 27th, 2010

  • by Rob Findlay

NHS planning is too complex, and too reliant on database queries, to be done reliably with spreadsheets.

From Challenged Trust to Foundation Trust (2)

  • October 26th, 2010

  • by Rob Findlay

Why turning the hospital upside-down could be the best way forward.