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Protecting urgent patients

  • September 1st, 2014

  • by Rob Findlay

Protecting urgent patients is easy if you are willing to waste some capacity. But with a little extra care, you can protect urgents and be efficient at the same time.

Another waiting list initiative?

  • March 25th, 2013

  • by Rob Findlay

An addiction to "extra" means the baseline's all wrong.