Modelling follow-up outpatient backlogs
A practical guide to modelling follow-up outpatients (known as "returns" or "repeats" in Scotland) using Gooroo Planner, including waiting times, capacity, and how to model defined courses of treatment.
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English waiting list reaches record size
The English waiting list grew seasonally in May to reach a record size. But waiting times remained steady, as the deterioration was concentrated in shorter-waiting specialties.
Waits improve in England as ‘managed breach’ continues illicitly
The English NHS carried on treating long-waiters in April as if the 'managed breach' had never come to an end, scoring a significant improvement in waiting times.
Protecting urgent patients
Protecting urgent patients is easy if you are willing to waste some capacity. But with a little extra care, you can protect urgents and be efficient at the same time.
Capacity planning for clinical support services
"Oh, didn't we tell you we're doing a waiting list initiative?" Clinical support services, such as radiology, can feel a bit miffed when they are suddenly hit with a surge of work that was planned ages ago but nobody told them about. Fortunately it's easy to build them into your plans.
Lucky waiting list initiatives
Repeated waiting list initiatives are certainly undesirable. Should we go further, and declare them a sign of failure?
Another waiting list initiative?
An addiction to "extra" means the baseline's all wrong.