Respecting urgency while struggling with 18 weeks
What happens to the care of urgent patients when hospitals struggle with the 18-week waiting time target?
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Planning: coping with data errors
How to fix missing and inaccurate data automatically, and ensure next year's planning is built on firm foundations.
Gooroo Research Paper: The causes of disruption
Aside from good booking practices and cutting the number of patients waiting, there is plenty you can do to reduce disruption (and therefore waiting times) at very little cost.
Calculating waiting times
What waiting time target can you achieve? It's a simple question, but it turned out to be surprisingly hard to answer.
Powerful data handling with Planner’s Update button
You keep different kinds of data in different places? No problem. Gooroo Planner will put it all together for you, more powerfully than you might believe.
Spreadsheets, errors, and NHS planning
NHS planning is too complex, and too reliant on database queries, to be done reliably with spreadsheets.
From Challenged Trust to Foundation Trust (2)
Why turning the hospital upside-down could be the best way forward.
From Challenged Trust to Foundation Trust?
How boring old accountancy could save the day for Challenged Trusts.
Gooroo Research Paper: How many urgent slots?
How many appointment slots should you hold back for urgent referrals?
Do GP Commissioners need MBAs?
No. They just need to be GPs.