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Providers will be the innovators

  • September 14th, 2010

  • by Rob Findlay

Why service innovation and detailed pathway analysis are jobs for providers, not GP Consortia.

A study of short-stay emergencies

  • September 7th, 2010

  • by Rob Findlay

A study of short-stay emergency admissions points to dark compromises in A&E departments.

Referral management: don’t second-guess GPs

  • August 31st, 2010

  • by Rob Findlay

A good report from the King's Fund says that referral management centres don't work, but review and audit of GP referral practice does.

What is it with outpatients?

  • August 24th, 2010

  • by Rob Findlay

True stories from an outpatient clinic. A deep breath. And a few suggestions.

The EWTD and booking patients

  • August 17th, 2010

  • by Rob Findlay

Doctor time is more precious than ever, and it makes no sense to waste it in under-utilised clinics.

Service Reconfiguration rules: too many cooks

  • August 10th, 2010

  • by Rob Findlay

The straightforward tests for service reconfiguration are welcome. The process for applying them is not.

Any Willing Provider: still the future

  • August 3rd, 2010

  • by Rob Findlay

Plus ca change... the latest guidance on NHS commissioning only goes half-way to opening up GP commissioning.

The NHS White Paper

  • July 20th, 2010

  • by Rob Findlay

Rob Findlay welcomes the White Paper, and puts a spotlight on the obstacles ahead of it.

A cheaper way to cut waiting times

  • July 13th, 2010

  • by Rob Findlay

Video clips show how better scheduling can dramatically cut maximum waiting times. The gain is equivalent to cutting 25% off the size of the waiting list.

The 18-week target

  • July 6th, 2010

  • by Rob Findlay

The 18-week target is not dead, but it is weakened. And the new performance monitoring regime betrays a lack of understanding of waiting list dynamics.