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booking patients

How hard is the new 18 week target?

The new 18 week target can be achieved. In a few places it is going to be difficult. But most of the NHS could achieve... Watch the video

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booking patients

Making sense of conflicting waiting times targets

The NHS has been given conflicting waiting times targets this year. There is a solution, and it lies mainly in PCT Clusters' hands.

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booking patients

Making the case for a one-year limit on waiting times

Rob Findlay and Anthony McKeever make the case for NHS trusts guaranteeing a one-year limit on referral to treatment waiting times.

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booking patients

Managing patients or the target?

An obsession with percentages, instead of waiting times, shows how waiting list management revolves around the target instead of patients' needs.

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booking patients

Managing split referral-to-treatment pathways

If your 18 week pathway splits, so that some patients have a diagnostic stage and some don't, then how do you manage waiting times? And... Watch the video

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Managing to the RTT target

A deeper dive into the incentives created by various elective waiting time targets, compared with patient-centred booking.

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booking patients

Pausing for effect: clock pauses and waiting times targets

Clock pauses - they don't make a massive difference to waiting times. Do they? Um, perhaps you'd better sit down...

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booking patients

Protecting urgent patients

Protecting urgent patients is easy if you are willing to waste some capacity. But with a little extra care, you can protect urgents and be... Watch the video

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booking patients

Royal College of Surgeons calls for more flexibility on urgent patients

The Royal College of Surgeons says urgent patients aren't sufficiently protected by the 18-week and cancer waiting times targets. Their argument is a straw man.... Watch the video

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Shorter waits, whatever your waiting list

A new video shows how waiting times can be slashed, even if the number of patients waiting stays the same.