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Tailgating – the false economy of letting the waiting list grow

  • April 7th, 2016

  • by Rob Findlay

Tailgating strategies powered the global financial crisis. Now the NHS is doing it too.

Waiting time targets – like happiness – are best pursued indirectly

  • March 29th, 2016

  • by Rob Findlay

It sounds sensible to book patients in before they breach the target. But in practice it is unfair, unsafe, and keeps waiting times on the brink of failure. There is a better way.

Planning a hospital for constant capacity – a worked example

  • March 16th, 2016

  • by Rob Findlay

In principle, we can plan the hospital to smooth out expensive peaks and troughs in capacity. In practice we need to apply some common sense too.

If the NHS had cruise control – the importance of constant capacity

  • March 10th, 2016

  • by Rob Findlay

Keeping waiting times close to the brink is a false economy. Make headroom once, and you can run the hospital more cheaply forever.

Adaptable – how NHS planning is rediscovering its purpose

  • March 9th, 2016

  • by Rob Findlay

The old, centralised, annualised approach to planning and performance management is fading. In its place is emerging something much more adaptable, much more granular, and much more useful.

How to use the new constant capacity settings

  • February 24th, 2016

  • by Rob Findlay

Capacity in the NHS can be a bit of a bumpy ride, with expensive escalation beds and extra sessions. Gooroo Planner can help you smooth things out, with new constant capacity modelling.

Modelling complex patient pathways

  • January 7th, 2016

  • by Rob Findlay

Clinical pathways don't always run in straight lines. Here is how you can model even quite complex pathways quickly and easily using Gooroo Planner.

Modelling pathways that bypass outpatients

  • December 4th, 2015

  • by Rob Findlay

What happens when some patients bypass outpatients and are added directly onto the elective waiting list? Conversion rates don't work as straightforwardly as they should. Here's what you can do about it.

Putting operational managers in control of performance

  • October 23rd, 2015

  • by Rob Findlay

The "exceptions table" sounds innocuous enough. But whoever controls it has the power to transform the management of entire hospitals.

Modelling the bit in the middle: diagnostic stages of treatment

  • September 24th, 2015

  • by Rob Findlay

After the initial 'one-day' implementation of Gooroo Planner, one of the first refinements you will want to make is around the diagnostic stage of treatment. Fortunately, it's easier than you might think.