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• Modelling complex patient pathways
• England breaches 18 weeks
• Consultation: automatic deletion of old files
• Modelling pathways that bypass outpatients
• 18 weeks still on course for England-wide breach
• Tying your shoelaces
• Major upgrade to Gooroo Planner
• Analysis: when will England breach 18 weeks?
• Putting operational managers in control of performance
• Biggest ever August increase in English waiting list

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