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If the NHS had cruise control – the importance of constant capacity

  • March 10th, 2016

  • by Rob Findlay

Keeping waiting times close to the brink is a false economy. Make headroom once, and you can run the hospital more cheaply forever.

Modelling complex patient pathways

  • January 7th, 2016

  • by Rob Findlay

Clinical pathways don't always run in straight lines. Here is how you can model even quite complex pathways quickly and easily using Gooroo Planner.

Putting operational managers in control of performance

  • October 23rd, 2015

  • by Rob Findlay

The "exceptions table" sounds innocuous enough. But whoever controls it has the power to transform the management of entire hospitals.

Modelling subspecialties (and sub sub specialties)

  • August 31st, 2015

  • by Rob Findlay

Operational managers often like to see their capacity plans at sub specialty level, especially in general surgery and orthopaedics. This is easily done in Gooroo Planner, but here are some things you may need to watch out for. And it's similar for other levels of detail, such as hospital site, commissioner, and procedure based modelling.

Why does the NHS always need extra capacity?

  • July 28th, 2015

  • by Rob Findlay

Is the NHS always short of capacity because it's always short of money? Perhaps not. Waiting list initiatives and a reliance on 'extra' suggest that something else is going on.

Modelling follow-up outpatient backlogs

  • July 22nd, 2015

  • by Rob Findlay

A practical guide to modelling follow-up outpatients (known as "returns" or "repeats" in Scotland) using Gooroo Planner, including waiting times, capacity, and how to model defined courses of treatment.

Winter Planning – No Surprises?

  • July 15th, 2015

  • by Rob Findlay

A guest post by Jonathon Fagge, who has been through five winter planning seasons as an NHS Commissioner – three as a Director and two as CEO. He asks two big questions: how could it be done better, and why isn't it?

Protecting urgent patients

  • September 1st, 2014

  • by Rob Findlay

Protecting urgent patients is easy if you are willing to waste some capacity. But with a little extra care, you can protect urgents and be efficient at the same time.