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Hitting a wall of fines: how the perverse targets pack a bigger punch

  • September 29th, 2014

  • by Rob Findlay

The penalty for treating a long waiting patient is four times bigger than the penalty for letting them wait. But that isn't the end of the story: because of the target tolerances and how waiting times dynamics work, the perverse incentives are massively bigger than that.

Binoculars, compass, map

Capacity planning: feed-the-beast, or vital management information?

  • September 24th, 2014

  • by Rob Findlay

The annual planning round is a bit stale. By transforming planning into a continuous and live management process, we can make sure it changes real life for the better. In a speech to the Association of Professional Healthcare Analysts, I explained how this also creates an important new operational-facing role for analysts.

What’s really happening to NHS waits – an introduction

  • September 22nd, 2014

  • by Rob Findlay

NHS waits are on the rise - but understanding why is a little more tricky. Here's a handy guide. (First published at openDemocracy)

Perverse waiting list management, despite the promises

  • September 19th, 2014

  • by Rob Findlay

The health secretary has committed to ending perverse waiting list management. Yet it continues, fuelled by perverse incentives.

Ripples

Spot the waiting list initiative: lost without trace in July’s RTT data

  • September 15th, 2014

  • by Rob Findlay

The English national waiting list initiative should have got well underway in July. But it didn't: waiting times got worse.

Sheep sheltering from rain in Scotland

Waiting times worsen again in Scotland

  • September 15th, 2014

  • by Rob Findlay

Scotland's outpatient waiting list is building up quite a backlog. The longer it's left, the harder it will be to fix.

Protecting urgent patients

  • September 1st, 2014

  • by Rob Findlay

Protecting urgent patients is easy if you are willing to waste some capacity. But with a little extra care, you can protect urgents and be efficient at the same time.

Royal College of Surgeons calls for more flexibility on urgent patients

  • August 26th, 2014

  • by Rob Findlay

The Royal College of Surgeons says urgent patients aren't sufficiently protected by the 18-week and cancer waiting times targets. Their argument is a straw man. But that doesn't mean they are wrong.

English waiting list approaches next danger level

  • August 11th, 2014

  • by Rob Findlay

Despite a national breach of the admitted patient target, there is no sign that the current waiting list initiative had much effect on long waiters in June. Also the waiting list is edging closer to the point where even the incomplete pathways target could be at risk.

Jeremy Hunt says “NHS waiting times: job not done”

  • August 8th, 2014

  • by Rob Findlay

The current governmental flap over elective waiting times is so fascinating, so contorted, and yet so familiar that it is hard to know where to begin.